quality in a service or product is not what you put into it. it is what the customer gets out of it. peter drucker

when i think about great service, it’s about how you take every interaction you have with the customer and use that as a way to improve their perception of your organization. jon herstein

the best way to find yourself is to lose yourself in the service of others. mahatma gandhi

smalls acts, when multiplied by millions of people, can transform the world. howard zone

how wonderful it is that nobody need wait a single moment before starting to improve the world. anne frank

As we lose ourselves in the service of others we discover our lives and our own happiness. Dieter F. Uchtdorf

the customer may not always be right, but they are always the customer. so, let the customer be wrong with dignity and respect. shep hyken

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earn your success based on service to others, not at the expense of others. h. jackson brown jr.

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Service to others leads to greatness. Jim Rohn

only a life lived in the service to others is worth living. albert einstein

thank your customer for complaining and mean it. most will never bother to complain they’ll just walk away. marilyn suttle

there are no traffic jams along the extra mile. roger staubach

Building a good customer experience does not happen by accident. it happens by design. clare muscutt

the common question that gets asked in business is why. that’s good question but an equally valid question is why not. jeff bezos

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customer satisfaction is worthless. customer loyalty is priceless. jeffrey gitomer