Always show more kindness than seems necessary, because the person receiving it needs it more than you will ever know.

Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading … Either case is a failure of leadership.

Source: Colin Powell in My American Journey (1995).

The day the soldiers stop bringing you their problems is the day you stopped leading them. They have either lost confidence that you can help them or concluded that you do not care. Either case is a failure of leadership.

Source: Colin Powell in My American Journey (1995).

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Great leaders are almost always great simplifiers, who can cut through argument, debate and doubt, to offer a solution everybody can understand.

Great leaders are almost always great simplifiers who can cut through the argument debate and doubt to offer a solution everybody can understand.